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Sign in error?
Posted: 03 October 2017 02:18 PM   [ Ignore ]  
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The game crashed. I reloaded and am now constantly getting this. Any ideas? I’m playing on Steam.

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Level 48. Latest Immortal (65): Ensign Mayweather - 03/10/17.

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Posted: 03 October 2017 02:19 PM   [ Ignore ]   [ # 1 ]  
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Knight Ranger - 03 October 2017 02:18 PM

The game crashed. I reloaded and am now constantly getting this. Any ideas? I’m playing on Steam.

I just got this on my IPhone. So I tried it on my IPad. Same thing. So then I tried on Facebook. Same thing.

It would appear to be on DB’s side, the authentication server.

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Posted: 03 October 2017 02:21 PM   [ Ignore ]   [ # 2 ]  
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Cadet
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Joined  2016-08-01

I’m getting the same error on every platform, tablet, phone and steam.

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Posted: 03 October 2017 02:23 PM   [ Ignore ]   [ # 3 ]  
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Total Posts:  5993
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We are looking into it.

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Shan
Player Experience Specialist, Disruptor Beam

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Posted: 03 October 2017 02:23 PM   [ Ignore ]   [ # 4 ]  
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Joined  2017-10-03

I installed the new IOS on my iPad this morning, and since then the Ad Warps do not work—the commercial finishes on a white screen and locks-up the game—and after closing out the game to see if there was something going on in the background that was gumming things up, I’m experiencing the same sign-in issue as everyone else.

Possibly related?

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Posted: 03 October 2017 02:26 PM   [ Ignore ]   [ # 5 ]  
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Cadet
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Joined  2016-08-25

Also here…sign in is not working on the iPad….

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Posted: 03 October 2017 02:27 PM   [ Ignore ]   [ # 6 ]  
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Total Posts:  16
Joined  2016-11-28

here as well… playing through steam, got kicked, tried on my android phone, same thing.

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Posted: 03 October 2017 02:28 PM   [ Ignore ]   [ # 7 ]  
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Joined  2017-10-03

Cannot sign in on android.

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Posted: 03 October 2017 02:29 PM   [ Ignore ]   [ # 8 ]  
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Same here on android. Reset password and still failing to login

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Posted: 03 October 2017 02:30 PM   [ Ignore ]   [ # 9 ]  
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Game down for me also on my ipad and steam

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Posted: 03 October 2017 02:32 PM   [ Ignore ]   [ # 10 ]  
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Joined  2014-08-28

same to me…. and my voyage is running out of antimatter….
DB hurry up….

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Posted: 03 October 2017 02:34 PM   [ Ignore ]   [ # 11 ]  
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Cadet
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Joined  2017-09-29

I am also getting a sign in error. I use an iPhone. My account is tied to Facebook.

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Posted: 03 October 2017 02:36 PM   [ Ignore ]   [ # 12 ]  
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Total Posts:  5993
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We are working on it, no action is needed on your end at this time.
I will update this thread smile

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Shan
Player Experience Specialist, Disruptor Beam

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Posted: 03 October 2017 02:39 PM   [ Ignore ]   [ # 13 ]  
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Same here… got message of recipe update so restarted and boom.

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Posted: 03 October 2017 02:42 PM   [ Ignore ]   [ # 14 ]  
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Total Posts:  46
Joined  2017-03-27

I am not able to log in with Steam, Facebook, or Facebook-Gameroom.  Anyone else having problems?  It gives me a popup to contact customer support.  But, since their response is a week minimum right now, I figured I would voice here first.

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Posted: 03 October 2017 02:46 PM   [ Ignore ]   [ # 15 ]  
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Total Posts:  5993
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Cpt. Caveman - 03 October 2017 02:42 PM

I am not able to log in with Steam, Facebook, or Facebook-Gameroom.  Anyone else having problems?  It gives me a popup to contact customer support.  But, since their response is a week minimum right now, I figured I would voice here first.

I merged your thread into this existing one.

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Shan
Player Experience Specialist, Disruptor Beam

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