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Ad warps not working
Posted: 03 October 2017 01:39 PM   [ Ignore ]  
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Nod said I should post this here. When I click the orange Warp 1 Watch Video button, the ad starts and plays normally. When I exit the ad (click the X or use the back button) I get no reward screen, just goes back to the previous screen. The orange button is still there and I can click it again but the same thing happens. I’ve tried over a dozen times and no reward. I’m using Android OS 7.1.2

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“I am Dyslexia of Borg. Your ass will be laminated.”

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Posted: 03 October 2017 02:37 PM   [ Ignore ]   [ # 1 ]  
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I’ll second this.

Ad plays. Ad ends. Close the ad. No “hailing Starfleet”. The ability to watch another ad remains and the cycle repeats.

Also on Android.

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Posted: 03 October 2017 03:04 PM   [ Ignore ]   [ # 2 ]  
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I experience a different error.

For me the ad always plays properly and reaches the end however it ends on a completely blank white screen. I’m unable to do anything and have to kill the app. This usually happens 1-2 times EVERY time I attempt an ad warp. The second or third attempt will then result in a successful landing screen for the ad where I can click the X to close.

But all of this takes a good chunk of time to play each ad and restart the app a couple times.

I’m on an iPad Air and running iOS 11.

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Posted: 03 October 2017 06:00 PM   [ Ignore ]   [ # 3 ]  
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Capt. Chaos - 03 October 2017 01:39 PM

Nod said I should post this here. When I click the orange Warp 1 Watch Video button, the ad starts and plays normally. When I exit the ad (click the X or use the back button) I get no reward screen, just goes back to the previous screen. The orange button is still there and I can click it again but the same thing happens. I’ve tried over a dozen times and no reward. I’m using Android OS 7.1.2

Am having similar issue only since 3.3.0 update.  My Samsung note 4 has increased frequency of crashing after watching. The whole phone freezes & I have to reatart the game. No rewards. Running 5.0

My galaxy S3 runs ad but when I click the ‘x’ to close ad, I am thrown into logo screen & no reward. Running 4.4.2 kitkat.

Neither had any issues previous.

Making leveling now at slow crawl.  When ads do show up they are 2 hrs apart instead of 5 min until the set has been watched.  Easier to plan watching them during a set time & then wait til next day than keep checking back every 2 hrs round the clock for the same #.  Definitely not reasonable.

 

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Posted: 04 October 2017 04:40 AM   [ Ignore ]   [ # 4 ]  
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I have simular experience. Only different is after ad is done, and I press “X”, the game restarts and orange button is back up. Sometimes I need to run the ad 2-3 times (with restart) before I get items, other times it works the second time. I have Samsung S4.

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Posted: 04 October 2017 08:46 AM   [ Ignore ]   [ # 5 ]  
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Hi all!

Thank you for the reports so far, and for providing details on which device/os you are seeing this.

What would greatly help us narrow this down is information on the Ad itself.
So if you could report back with those details, it would be appreciated.

Like: it was an Ad for game X or Y, an ad for this product etc


Thank you!

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Shan
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Posted: 04 October 2017 02:48 PM   [ Ignore ]   [ # 6 ]  
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Shan - 04 October 2017 08:46 AM

Hi all!

Thank you for the reports so far, and for providing details on which device/os you are seeing this.

What would greatly help us narrow this down is information on the Ad itself.
So if you could report back with those details, it would be appreciated.

Like: it was an Ad for game X or Y, an ad for this product etc


Thank you!

Games:
Love Nikki-Dress UP Queen
Homescapes
Toy Blast
Word Connect
Candy Crush Saga


Others:
S’more Lockscreen Rewards app
Retale - Weekly Ads, Coupons & Local Deals

There are others as well, but I just watched these.

 

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Posted: 05 October 2017 10:21 AM   [ Ignore ]   [ # 7 ]  
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Hi all, please note that these forums will be set to read only very soon and that we have new forums for you to go to.



See this post for more information: https://forums.disruptorbeam.com/stt/viewannounce/70488_35/

A new thread exists for this on the new forums, so keep adding details there, thank you!

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Shan
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